:root {
  --ink-950: #011a47;
  --ink-900: #082d47;
  --ink-800: #12485b;
  --ink-700: #276277;
  --teal-600: #107985;
  --teal-500: #1292a0;
  --teal-200: #a7dadd;
  --teal-100: #dcf0f0;
  --teal-50: #eef8f8;
  --paper: #f7f6f0;
  --paper-deep: #eeeee6;
  --white: #fffefa;
  --line: #d9dfd9;
  --line-strong: #c4cec7;
  --muted: #657675;
  --amber: #b46d1b;
  --amber-bg: #fff1d8;
  --red: #b34a3c;
  --red-bg: #fde9e5;
  --blue: #315d87;
  --blue-bg: #e8f0f7;
  --shadow: 0 18px 55px rgba(9, 47, 50, .10);
  --radius: 18px;
  --sidebar: 236px;
  --font-body: "Avenir Next", "Source Han Sans SC", "PingFang SC", sans-serif;
  --font-display: "Songti SC", "STSong", "Noto Serif CJK SC", serif;
}

* { box-sizing: border-box; }

html, body { min-height: 100%; }

body {
  margin: 0;
  color: var(--ink-950);
  background:
    radial-gradient(circle at 78% -15%, rgba(17, 151, 133, .12), transparent 38%),
    linear-gradient(rgba(9, 47, 50, .022) 1px, transparent 1px),
    linear-gradient(90deg, rgba(9, 47, 50, .022) 1px, transparent 1px),
    var(--paper);
  background-size: auto, 32px 32px, 32px 32px, auto;
  font-family: var(--font-body);
  font-size: 14px;
  -webkit-font-smoothing: antialiased;
}

button, input, select, textarea { font: inherit; }
button { color: inherit; }
a { color: inherit; }

.boot-screen {
  min-height: 100vh;
  display: grid;
  place-content: center;
  justify-items: center;
  gap: 20px;
  color: var(--muted);
}

.brand-logo-panel {
  width: 210px;
  height: 54px;
  display: grid;
  place-items: center;
  padding: 5px 10px;
  background: rgba(255, 255, 255, .96);
  border: 1px solid rgba(167, 218, 221, .72);
  border-radius: 10px;
}
.brand-logo-panel img { display: block; width: 100%; height: 100%; object-fit: contain; }

.login-page {
  min-height: 100vh;
  display: grid;
  grid-template-columns: minmax(360px, 1.12fr) minmax(440px, .88fr);
}

.login-story {
  min-height: 100vh;
  padding: clamp(44px, 7vw, 96px);
  color: var(--white);
  background:
    linear-gradient(135deg, rgba(11, 59, 60, .96), rgba(8, 43, 48, .99)),
    repeating-linear-gradient(0deg, transparent 0 23px, rgba(255,255,255,.05) 24px);
  position: relative;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
}

.login-story::after {
  content: "";
  position: absolute;
  width: 540px;
  height: 540px;
  right: -240px;
  bottom: -180px;
  border: 1px solid rgba(168, 221, 208, .25);
  border-radius: 50%;
  box-shadow: 0 0 0 70px rgba(168,221,208,.035), 0 0 0 140px rgba(168,221,208,.025);
}

.login-wordmark { display: flex; align-items: center; gap: 16px; position: relative; z-index: 1; }
.login-wordmark .brand-logo-panel { width: 210px; height: 52px; padding-inline: 0; border-color: transparent; border-radius: 0; background: transparent; }
.login-wordmark .brand-logo-panel img { filter: brightness(0) invert(1); }
.wordmark-name { font-size: 16px; font-weight: 700; letter-spacing: .12em; }
.wordmark-sub { margin-top: 3px; font-size: 11px; color: var(--teal-200); letter-spacing: .14em; }

.story-copy { position: relative; z-index: 1; max-width: 740px; margin: 80px 0; }
.eyebrow { margin: 0 0 16px; color: var(--teal-200); text-transform: uppercase; letter-spacing: .16em; font-size: 11px; font-weight: 700; }
.story-copy h1 { margin: 0; font-family: var(--font-display); font-weight: 600; font-size: clamp(42px, 5.4vw, 76px); line-height: 1.12; letter-spacing: -.04em; text-wrap: balance; }
.story-copy h1 span { color: #9edacb; }
.story-copy > p:last-of-type { max-width: 580px; margin: 26px 0 0; color: #bed3cf; font-size: 16px; line-height: 1.9; }

.journey-line { display: grid; grid-template-columns: repeat(5, 1fr); gap: 5px; margin-top: 48px; max-width: 560px; }
.journey-line span { display: block; height: 3px; background: rgba(255,255,255,.15); position: relative; }
.journey-line span::after { content: attr(data-label); position: absolute; top: 11px; left: 0; color: rgba(255,255,255,.48); font-size: 10px; white-space: nowrap; }
.journey-line span:first-child, .journey-line span:nth-child(2) { background: var(--teal-200); }
.login-foot { position: relative; z-index: 1; color: rgba(255,255,255,.48); font-size: 11px; letter-spacing: .08em; }

.login-panel {
  min-height: 100vh;
  padding: clamp(36px, 6vw, 84px);
  display: grid;
  place-items: center;
}

.login-card { width: min(100%, 490px); }
.login-card h2 { margin: 0; font-family: var(--font-display); font-size: 34px; font-weight: 600; }
.login-lede { color: var(--muted); margin: 12px 0 30px; line-height: 1.7; }
.demo-note { margin: 0 0 20px; padding: 12px 14px; background: var(--teal-50); border: 1px solid var(--teal-200); color: var(--ink-800); line-height: 1.6; }

.field { display: grid; gap: 7px; margin-bottom: 17px; }
.field[hidden] { display: none; }
.field > span, .field label { color: var(--ink-800); font-size: 12px; font-weight: 700; }
.input, .select, .textarea {
  width: 100%;
  min-height: 46px;
  border: 1px solid var(--line-strong);
  background: rgba(255, 254, 250, .88);
  color: var(--ink-950);
  padding: 12px 13px;
  border-radius: 10px;
  outline: none;
  font-size: 13px;
  line-height: 20px;
  transition: border-color .18s, box-shadow .18s, background-color .18s;
}
.select {
  appearance: none;
  -webkit-appearance: none;
  padding-right: 42px;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 12 8' fill='none'%3E%3Cpath d='m1.5 1.5 4.5 4 4.5-4' stroke='%23276277' stroke-width='1.75' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");
  background-position: right 15px center;
  background-repeat: no-repeat;
  background-size: 12px 8px;
  cursor: pointer;
}
.select:hover, .input:hover, .textarea:hover { border-color: #afbeb8; }
.select:disabled, .input:disabled, .textarea:disabled {
  cursor: not-allowed;
  color: #738380;
  border-color: var(--line);
  background-color: rgba(238, 238, 230, .72);
  opacity: 1;
}
.textarea { min-height: 94px; resize: vertical; line-height: 1.6; }
.input:focus, .select:focus, .textarea:focus { border-color: var(--teal-600); box-shadow: 0 0 0 3px rgba(14,124,107,.11); }
.input::placeholder, .textarea::placeholder { color: #91a09e; }
.select option { color: var(--ink-950); background: var(--white); }

.button {
  border: 0;
  border-radius: 10px;
  padding: 11px 16px;
  min-height: 40px;
  background: var(--ink-900);
  color: var(--white);
  font-weight: 700;
  cursor: pointer;
  transition: transform .15s, background .15s, opacity .15s;
}
.button:hover { transform: translateY(-1px); background: var(--ink-800); }
.button:disabled { opacity: .45; cursor: not-allowed; transform: none; }
.button.secondary { background: var(--white); color: var(--ink-900); border: 1px solid var(--line-strong); }
.button.secondary:hover { background: var(--teal-50); }
.button.ghost { background: transparent; color: var(--ink-800); border: 1px solid transparent; }
.button.ghost:hover { background: var(--paper-deep); }
.button.danger { background: var(--red); }
.button.small { padding: 7px 11px; min-height: 32px; font-size: 12px; border-radius: 8px; }
.button.wide { width: 100%; }

.quick-accounts { margin-top: 28px; padding-top: 22px; border-top: 1px solid var(--line); }
.quick-label { color: var(--muted); font-size: 11px; letter-spacing: .08em; text-transform: uppercase; margin-bottom: 10px; }
.account-chips { display: flex; flex-wrap: wrap; gap: 7px; }
.account-chip { border: 1px solid var(--line); background: transparent; border-radius: 999px; padding: 7px 10px; cursor: pointer; color: var(--muted); font-size: 12px; }
.account-chip:hover { border-color: var(--teal-500); color: var(--teal-600); background: var(--teal-50); }
.login-account-directory { margin-top: 18px; border: 1px solid var(--line); border-radius: 10px; background: rgba(255, 254, 250, .52); overflow: hidden; }
.login-account-directory summary { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 12px 13px; color: var(--ink-800); font-size: 12px; font-weight: 700; cursor: pointer; list-style: none; }
.login-account-directory summary::-webkit-details-marker { display: none; }
.login-account-directory summary::after { content: "+"; width: 20px; height: 20px; display: grid; place-items: center; border: 1px solid var(--line-strong); border-radius: 50%; color: var(--teal-600); font-size: 15px; font-weight: 400; line-height: 1; }
.login-account-directory[open] summary { border-bottom: 1px solid var(--line); background: var(--teal-50); }
.login-account-directory[open] summary::after { content: "−"; }
.login-account-directory summary small { margin-left: auto; color: var(--muted); font-size: 10px; font-weight: 400; }
.login-account-directory-content { max-height: 360px; overflow-y: auto; padding: 4px 13px 13px; }
.login-account-group { padding-top: 12px; }
.login-account-group + .login-account-group { margin-top: 11px; padding-top: 13px; border-top: 1px solid var(--line); }
.login-account-group-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; margin-bottom: 8px; }
.login-account-group-head strong, .login-account-group-head small { display: block; }
.login-account-group-head strong { color: var(--ink-900); font-size: 12px; line-height: 1.4; }
.login-account-group-head small, .login-account-group-head > span { color: var(--muted); font-size: 10px; line-height: 1.45; }
.login-account-group-head > span { flex: 0 0 auto; text-align: right; }
.account-chip-detailed { display: inline-flex; flex-direction: column; align-items: flex-start; gap: 2px; min-width: 128px; max-width: 100%; text-align: left; }
.account-chip-detailed strong { color: inherit; font-size: 11px; line-height: 1.25; }
.account-chip-detailed small { color: inherit; font-size: 10px; line-height: 1.3; overflow-wrap: anywhere; }
.login-directory-empty { margin: 10px 0 2px; color: var(--muted); font-size: 11px; line-height: 1.6; }
.form-error { min-height: 20px; color: var(--red); font-size: 12px; margin: 8px 0; }

.app-shell { min-height: 100vh; display: grid; grid-template-columns: var(--sidebar) minmax(0, 1fr); }
.sidebar {
  position: fixed;
  inset: 0 auto 0 0;
  width: var(--sidebar);
  padding: 24px 18px 18px;
  background: rgba(9, 47, 50, .975);
  color: var(--white);
  display: flex;
  flex-direction: column;
  z-index: 20;
}
.side-brand { display: flex; flex-direction: column; align-items: flex-start; gap: 7px; padding: 4px 7px 24px; }
.side-brand .brand-logo-panel { width: 200px; height: 48px; margin-left: -7px; padding: 4px 0; border-color: transparent; border-radius: 0; background: transparent; }
.side-brand .brand-logo-panel img { filter: brightness(0) invert(1); }
.mobile-close { display: none; }

.nav { display: grid; gap: 4px; }
.nav-item {
  border: 0;
  background: transparent;
  color: #abc4c0;
  text-align: left;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 11px 12px;
  border-radius: 9px;
  cursor: pointer;
  position: relative;
}
.nav-item:hover { background: rgba(255,255,255,.055); color: var(--white); }
.nav-item.active { background: rgba(168,221,208,.13); color: #f2fffb; }
.nav-item.active::before { content: ""; width: 3px; height: 20px; border-radius: 3px; background: var(--teal-200); position: absolute; left: 0; }
.nav-icon { width: 19px; height: 19px; flex: 0 0 19px; color: #80aea8; fill: none; stroke: currentColor; stroke-width: 1.7; stroke-linecap: round; stroke-linejoin: round; }
.nav-item.active .nav-icon { color: var(--teal-200); }
.nav-label { font-weight: 600; }

.side-context { margin-top: auto; padding: 16px 12px 12px; border-top: 1px solid rgba(255,255,255,.09); }
.org-type { color: #78a8a1; font-size: 9px; letter-spacing: .15em; text-transform: uppercase; }
.org-name { margin: 5px 0 13px; font-size: 12px; line-height: 1.5; color: #d9ebe7; }
.security-note { font-size: 10px; color: #709b95; line-height: 1.55; }

.workspace { grid-column: 2; min-width: 0; }
.topbar {
  height: 68px;
  position: sticky;
  top: 0;
  z-index: 15;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 clamp(24px, 4vw, 54px);
  background: rgba(247,246,240,.88);
  backdrop-filter: blur(16px);
  border-bottom: 1px solid rgba(196,206,199,.72);
}
.topbar-left, .topbar-right { display: flex; align-items: center; gap: 12px; }
.menu-button { display: none; border: 0; background: transparent; font-size: 22px; cursor: pointer; }
.breadcrumb { color: var(--muted); font-size: 12px; }
.breadcrumb strong { color: var(--ink-950); }
.user-menu-wrap { position: relative; }
.user-button { display: flex; align-items: center; gap: 10px; border: 1px solid transparent; border-radius: 12px; background: transparent; cursor: pointer; padding: 5px 8px 5px 5px; }
.user-button:hover, .user-button[aria-expanded="true"] { border-color: var(--line); background: var(--white); }
.avatar { width: 33px; height: 33px; display: grid; place-items: center; border-radius: 50%; background: var(--ink-900); color: var(--white); font-family: var(--font-display); }
.user-meta { text-align: left; }
.user-meta strong { display: block; font-size: 12px; }
.user-meta small { color: var(--muted); font-size: 10px; }
.user-chevron { color: var(--muted); font-size: 14px; transition: transform .18s; }
.user-button[aria-expanded="true"] .user-chevron { transform: rotate(180deg); }
.user-menu { position: absolute; top: calc(100% + 10px); right: 0; z-index: 35; width: 286px; overflow: hidden; border: 1px solid var(--line); border-radius: 14px; background: var(--white); box-shadow: 0 20px 55px rgba(8,45,71,.18); animation: rise-in .16s both; }
.user-menu[hidden] { display: none; }
.user-menu-head { padding: 15px 16px 12px; border-bottom: 1px solid var(--line); background: linear-gradient(135deg,var(--teal-50),var(--white)); }
.user-menu-head strong, .user-menu-head span, .user-menu-head small { display: block; }
.user-menu-head strong { font-family: var(--font-display); font-size: 17px; }
.user-menu-head span { margin-top: 2px; color: var(--teal-600); font-size: 10px; }
.user-menu-head small { margin-top: 7px; color: var(--muted); font-size: 10px; }
.user-menu-item { display: block; width: 100%; padding: 11px 16px; border: 0; background: transparent; text-align: left; cursor: pointer; }
.user-menu-item:hover { background: var(--teal-50); }
.user-menu-item span, .user-menu-item small { display: block; }
.user-menu-item span { font-size: 12px; font-weight: 700; }
.user-menu-item small { margin-top: 3px; color: var(--muted); font-size: 9px; }
.user-menu-separator { height: 1px; margin: 4px 0; background: var(--line); }
.danger-text span { color: var(--red); }

.page { padding: 34px clamp(24px, 4vw, 54px) 64px; max-width: 1660px; margin: 0 auto; }
.page-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 24px; margin-bottom: 26px; }
.service-time-context {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: -14px 0 22px;
  padding: 9px 12px;
  border-left: 3px solid var(--teal-500);
  background: rgba(223,243,237,.48);
  color: var(--muted);
  font-size: 10px;
  line-height: 1.5;
}
.service-time-context strong { flex: 0 0 auto; color: var(--ink-800); }
.page-title h1 { font-family: var(--font-display); font-size: clamp(27px, 3vw, 38px); line-height: 1.2; font-weight: 600; margin: 0 0 8px; letter-spacing: -.025em; }
.page-title p { margin: 0; color: var(--muted); line-height: 1.7; }
.page-actions { display: flex; gap: 9px; flex-wrap: wrap; justify-content: flex-end; }
.profile-layout { display: grid; grid-template-columns: minmax(0,1.45fr) minmax(300px,.55fr); gap: 18px; align-items: start; }
.profile-identity { padding: 22px; }
.profile-identity-head { display: flex; align-items: center; gap: 15px; }
.profile-identity-head > .status { margin-left: auto; }
.profile-identity-head .eyebrow { margin-bottom: 5px; color: var(--teal-600); }
.profile-identity-head h2 { margin: 0; font-family: var(--font-display); font-size: 27px; }
.profile-identity-head p { margin: 4px 0 0; color: var(--muted); font-size: 11px; }
.profile-avatar { width: 58px; height: 58px; display: grid; place-items: center; flex: 0 0 auto; border-radius: 18px; background: var(--ink-900); color: var(--white); font-family: var(--font-display); font-size: 26px; }
.profile-facts { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 1px; margin-top: 20px; border: 1px solid var(--line); background: var(--line); }
.profile-facts > div { min-width: 0; padding: 13px; background: var(--white); }
.profile-facts span, .profile-facts small { display: block; color: var(--muted); font-size: 9px; line-height: 1.5; }
.profile-facts strong { display: block; margin: 6px 0 4px; font-size: 11px; overflow-wrap: anywhere; }
.permission-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 8px; padding: 0 22px 22px; }
.permission-item { display: flex; align-items: flex-start; gap: 10px; padding: 11px; border: 1px solid var(--line); background: rgba(255,254,250,.72); }
.permission-item > span { width: 20px; height: 20px; display: grid; place-items: center; flex: 0 0 auto; border-radius: 50%; background: var(--teal-100); color: var(--teal-600); font-size: 10px; font-weight: 700; }
.permission-item strong, .permission-item small { display: block; }
.permission-item strong { font-size: 11px; line-height: 1.45; }
.permission-item small { margin-top: 3px; color: var(--muted); font-size: 9px; }
.profile-security .card-body p, .admin-access-card .card-body p { color: var(--muted); font-size: 11px; line-height: 1.7; }
.security-keyline { display: flex; justify-content: space-between; gap: 12px; padding: 10px 0; border-top: 1px solid var(--line); font-size: 10px; }
.security-keyline span { color: var(--muted); }

.card {
  background: rgba(255,254,250,.88);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: 0 6px 22px rgba(9,47,50,.035);
}
.card-head { padding: 20px 22px 14px; display: flex; align-items: center; justify-content: space-between; gap: 18px; }
.card-head h2, .card-head h3 { margin: 0; font-size: 15px; }
.card-head p { margin: 4px 0 0; color: var(--muted); font-size: 11px; }
.card-body { padding: 0 22px 22px; }

.metric-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 14px; margin-bottom: 18px; }
.metric {
  padding: 19px 20px;
  min-height: 122px;
  position: relative;
  overflow: hidden;
}
.metric::after { content: ""; position: absolute; right: -17px; bottom: -33px; width: 82px; height: 82px; border: 1px solid var(--teal-200); border-radius: 50%; opacity: .6; }
.metric-label { color: var(--muted); font-size: 11px; letter-spacing: .04em; }
.metric-value { font-family: var(--font-display); font-size: 34px; margin-top: 13px; line-height: 1; }
.metric-foot { color: var(--muted); margin-top: 10px; font-size: 10px; }
.metric.alert .metric-value { color: var(--red); }

.dashboard-grid { display: grid; grid-template-columns: minmax(0, 1.55fr) minmax(310px, .85fr); gap: 18px; align-items: start; }
.stack { display: grid; gap: 18px; }
.journey-board { padding: 12px 22px 22px; }
.stage-track { display: grid; grid-template-columns: repeat(10, minmax(44px, 1fr)); gap: 6px; align-items: end; min-height: 190px; }
.stage-column { display: grid; grid-template-rows: 1fr auto auto; align-items: end; gap: 8px; min-width: 0; height: 168px; }
.stage-bar-wrap { height: 110px; background: var(--paper-deep); position: relative; display: flex; align-items: flex-end; overflow: hidden; border-radius: 4px 4px 0 0; }
.stage-bar { width: 100%; background: linear-gradient(180deg, var(--teal-500), var(--ink-800)); min-height: 5px; transition: height .5s cubic-bezier(.2,.8,.2,1); }
.stage-count { font-family: var(--font-display); font-size: 18px; text-align: center; }
.stage-name { color: var(--muted); font-size: 9px; line-height: 1.35; text-align: center; min-height: 25px; overflow-wrap: anywhere; }

.task-list, .case-list, .incident-list { display: grid; }
.task-row, .case-row, .incident-row { display: grid; gap: 12px; align-items: center; padding: 13px 0; border-top: 1px solid var(--line); }
.task-row { grid-template-columns: auto minmax(0,1fr) auto; }
.task-row.payment-row { align-items: start; }
.case-row { grid-template-columns: minmax(108px,.75fr) minmax(170px,1.2fr) minmax(100px,.8fr) minmax(110px,.85fr) auto; cursor: pointer; }
.case-row:hover { color: var(--teal-600); }
.incident-row { grid-template-columns: auto minmax(0,1fr) auto; }
.row-title { font-weight: 700; line-height: 1.5; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.row-sub { color: var(--muted); font-size: 10px; margin-top: 3px; line-height: 1.5; }
.payment-head { display: grid; gap: 4px; }
.payment-report { white-space: normal; overflow: visible; text-overflow: clip; }
.payment-amount { display: inline-flex; align-items: baseline; width: fit-content; max-width: 100%; color: var(--ink-950); font-size: 17px; font-weight: 800; line-height: 1.15; padding: 4px 10px; border-radius: 999px; background: #e7f7f0; border: 1px solid #9fddd0; }
.payment-status { display: grid; align-content: start; justify-items: end; gap: 7px; color: var(--ink-800); font-size: 11px; font-weight: 700; text-align: right; }
.payment-status .button { white-space: nowrap; }
.document-source-note { margin-top: 5px; color: var(--muted); font-size: 9px; line-height: 1.5; }
.due.overdue { color: var(--red); font-weight: 700; }

.status, .tag {
  display: inline-flex;
  align-items: center;
  width: fit-content;
  gap: 5px;
  border-radius: 999px;
  padding: 4px 8px;
  font-size: 10px;
  font-weight: 700;
  background: var(--paper-deep);
  color: var(--muted);
  white-space: nowrap;
}
.status::before { content: ""; width: 5px; height: 5px; border-radius: 50%; background: currentColor; }
.status.active, .status.valid, .status.approved, .status.done, .status.completed, .status.accepted, .status.scheduled { background: var(--teal-100); color: var(--teal-600); }
.status.todo, .status.pending, .status.draft, .status.submitted { background: var(--blue-bg); color: var(--blue); }
.status.doing, .status.medical_review, .status.brand_review, .status.rectifying, .status.needs_info, .status.change_pending { background: var(--amber-bg); color: var(--amber); }
.status.incomplete, .status.expired, .status.revoked { background: var(--amber-bg); color: var(--amber); }
.status.blocked, .status.urgent, .status.rejected, .status.reported { background: var(--red-bg); color: var(--red); }
.tag { border-radius: 6px; }
.tag.triage { background: var(--ink-900); color: var(--white); }
.tag.high { background: var(--red-bg); color: var(--red); }

.notice {
  padding: 14px 16px;
  border: 1px solid var(--teal-200);
  background: rgba(223,243,237,.62);
  color: var(--ink-800);
  line-height: 1.65;
  margin-bottom: 18px;
}
.notice strong { color: var(--ink-950); }
.notice.warning { border-color: #e8c58a; background: #fff8e8; }
.return-journey-status { display: grid; gap: 12px; min-width: 0; }
.return-journey-status-heading { display: grid; gap: 4px; min-width: 0; }
.return-journey-status-heading > span { color: var(--teal-700); font-size: 11px; font-weight: 700; }
.return-journey-status-heading > strong { font-size: 15px; line-height: 1.45; overflow-wrap: anywhere; }
.return-journey-status-copy { max-width: 74ch; margin: 0; line-height: 1.7; overflow-wrap: anywhere; }
.return-journey-facts { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 12px 20px; margin: 0; padding-top: 12px; border-top: 1px solid rgba(12,88,92,.22); }
.return-journey-facts > div { min-width: 0; }
.return-journey-facts dt { color: var(--teal-700); font-size: 10px; font-weight: 700; }
.return-journey-facts dd { margin: 4px 0 0; color: var(--ink-900); font-size: 13px; font-weight: 600; line-height: 1.65; overflow-wrap: anywhere; }
.return-journey-fact-wide { grid-column: 1 / -1; }
.return-journey-status .record-actions { justify-content: flex-start; }
.service-time-form-note {
  margin-bottom: 16px;
  padding: 10px 12px;
  border: 1px solid var(--teal-200);
  background: rgba(223,243,237,.5);
  color: var(--ink-800);
  font-size: 11px;
  line-height: 1.55;
}

.toolbar { display: flex; align-items: center; gap: 9px; flex-wrap: wrap; margin-bottom: 15px; }
#organization-search-form, #user-search-form { align-items: flex-end; }
.filter-select { position: relative; display: grid; gap: 7px; min-width: 150px; }
.filter-select > span { color: var(--ink-800); font-size: 12px; font-weight: 700; }
.filter-select .select { width: 100%; min-width: 162px; }
.search { position: relative; flex: 1 1 260px; }
.search .input { padding-left: 36px; }
.search::before { content: "⌕"; position: absolute; left: 13px; top: 8px; color: var(--muted); font-size: 20px; z-index: 1; }
.toolbar .select { width: auto; min-width: 130px; }
.content-toolbar .search, .managed-list-toolbar .search { max-width: 560px; }
.filter-result { display: flex; align-items: center; gap: 7px; min-height: 38px; margin-left: auto; color: var(--muted); font-size: 11px; }
.filter-result strong { padding: 5px 8px; border: 1px solid var(--teal-200); border-radius: 6px; background: var(--teal-50); color: var(--teal-800); font-size: 11px; }
.pagination { display: flex; justify-content: space-between; align-items: center; gap: 14px; padding: 14px 18px; border-top: 1px solid var(--line); }
.pagination-standalone { margin-top: 14px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--white); box-shadow: var(--shadow-soft); }
.pagination-summary { color: var(--muted); font-size: 10px; }
.pagination-pages { display: flex; align-items: center; justify-content: flex-end; gap: 6px; flex-wrap: wrap; }
.pagination-pages [aria-current="page"] { box-shadow: 0 0 0 2px rgba(14,124,107,.12); }
.list-empty { grid-column: 1 / -1; }

.table-card { overflow: hidden; }
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; min-width: 820px; }
th { padding: 12px 16px; background: rgba(238,238,230,.72); color: var(--muted); font-size: 10px; text-align: left; letter-spacing: .04em; white-space: nowrap; }
td { padding: 14px 16px; border-top: 1px solid var(--line); vertical-align: middle; }
tbody tr.clickable { cursor: pointer; }
tbody tr.clickable:hover { background: var(--teal-50); }
.cell-main { font-weight: 700; }
.cell-sub { color: var(--muted); font-size: 10px; margin-top: 4px; }
.empty { padding: 52px 22px; text-align: center; color: var(--muted); }
.empty strong { display: block; color: var(--ink-800); margin-bottom: 7px; }

.board { display: grid; grid-template-columns: repeat(4, minmax(230px,1fr)); gap: 12px; overflow-x: auto; align-items: start; padding-bottom: 8px; }
.board-column { background: rgba(238,238,230,.72); border: 1px solid var(--line); border-radius: 14px; padding: 12px; min-height: 380px; }
.board-head { display: flex; justify-content: space-between; padding: 2px 3px 12px; color: var(--muted); font-size: 11px; font-weight: 700; }
.task-card { background: var(--white); border: 1px solid var(--line); border-radius: 10px; padding: 13px; margin-bottom: 9px; }
.service-request-record.is-task-target, .detail-section.is-task-target { animation: task-target-pulse 1.8s ease-out; }
@keyframes task-target-pulse { 0% { box-shadow: 0 0 0 3px rgba(16, 112, 117, .45); } 100% { box-shadow: 0 0 0 0 rgba(16, 112, 117, 0); } }
.task-card h3 { font-size: 13px; line-height: 1.5; margin: 8px 0; }
.task-card-foot { display: flex; justify-content: space-between; gap: 8px; align-items: center; color: var(--muted); font-size: 10px; margin-top: 12px; }

.content-grid, .risk-grid { display: grid; gap: 12px; }
.content-item, .risk-item { display: grid; grid-template-columns: minmax(0,1.5fr) repeat(3,minmax(100px,.55fr)) auto; gap: 15px; align-items: center; padding: 16px 18px; border-top: 1px solid var(--line); }
.content-item:first-child, .risk-item:first-child { border-top: 0; }
.content-title { font-weight: 700; }
.content-title-button { display: block; width: fit-content; max-width: 100%; padding: 0; border: 0; background: transparent; color: var(--ink-950); font-weight: 700; line-height: 1.45; text-align: left; cursor: pointer; }
.content-title-button:hover { color: var(--teal-600); text-decoration: underline; text-underline-offset: 3px; }
.content-meta { color: var(--muted); font-size: 10px; margin-top: 5px; }
.content-excerpt { margin-top: 7px; color: var(--ink-800); font-size: 11px; line-height: 1.6; }
.content-provenance { margin-top: 7px; color: var(--muted); font-size: 9px; line-height: 1.5; }
.content-approvals { display: grid; gap: 5px; }
.content-approvals > div { display: flex; align-items: center; gap: 5px; flex-wrap: wrap; }
.controlled-directory .card-body { padding-top: 2px; }
.directory-group { padding: 18px 0; }
.directory-group + .directory-group { border-top: 1px solid var(--line); }
.directory-group-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 14px; margin-bottom: 10px; }
.directory-group-head span { display: block; color: var(--teal-600); font-size: 9px; font-weight: 800; letter-spacing: .1em; }
.directory-group-head strong { display: block; margin-top: 5px; color: var(--ink-800); font-size: 11px; line-height: 1.55; }
.consent-list, .document-list { display: grid; }
.consent-record { display: grid; grid-template-columns: minmax(145px,.45fr) minmax(0,1.5fr) auto; align-items: center; gap: 14px; padding: 15px 0; border-top: 1px solid var(--line); }
.consent-record:first-child { border-top: 0; }
.consent-status { display: grid; justify-items: start; gap: 7px; }
.evidence-state { color: var(--muted); font-size: 9px; line-height: 1.45; }
.consent-record.has-evidence .evidence-state { color: var(--teal-600); }
.consent-record.missing-evidence .evidence-state { color: var(--amber); }
.consent-record-body { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 8px 16px; }
.consent-record-body > div { display: grid; gap: 2px; }
.consent-record-body span { color: var(--muted); font-size: 9px; }
.consent-record-body strong { color: var(--ink-800); font-size: 11px; line-height: 1.45; }
.record-actions { display: flex; justify-content: flex-end; flex-wrap: wrap; gap: 5px; }
.consent-record.service-request-record { position: relative; grid-template-columns: 1fr; align-items: start; gap: 11px; }
.service-request-record .consent-status { display: flex; align-items: center; gap: 8px; min-width: 0; }
.service-request-record .evidence-state { padding-left: 8px; border-left: 1px solid var(--line-strong); }
.service-request-record .consent-record-body { grid-template-columns: repeat(3,minmax(0,1fr)); gap: 10px 18px; }
.service-next-action { grid-column: 1 / -1; padding-top: 9px; border-top: 1px solid var(--line); }
.service-request-corner-actions { position: absolute; top: 10px; right: 12px; z-index: 1; }
.service-request-corner-actions .button { min-height: 25px; padding: 4px 7px; color: var(--muted); font-size: 10px; border-color: transparent; border-radius: 6px; }
.service-request-corner-actions .button:hover { color: var(--ink-800); background: var(--paper-deep); }
.consent-record.service-request-record.has-withdrawal-action .service-request-content { padding-top: 27px; }
.service-request-content { min-width: 0; display: grid; gap: 12px; }
.service-request-content .notice { min-width: 0; margin: 0; overflow-wrap: anywhere; }
.service-request-content .record-actions { justify-content: flex-start; }
.service-request-content > .row-sub { min-width: 0; overflow-wrap: anywhere; }
.service-requirement-details { gap: 8px 18px; }
.service-requirement-details > div { display: flex; align-items: baseline; min-width: 0; gap: 3px; }
.service-requirement-details span { flex: 0 0 auto; color: var(--muted); font-size: 11px; }
.service-requirement-details strong { min-width: 0; color: var(--ink-800); font-size: 11px; line-height: 1.5; overflow-wrap: anywhere; }
.authorized-data { padding: 13px 15px; border-left: 3px solid var(--teal-500); background: rgba(223,243,237,.42); }
.authorized-data-head, .payment-process-head { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; }
.authorized-data-head strong, .payment-process-head strong { color: var(--ink-950); font-size: 11px; }
.authorized-data-head span, .payment-process-head span { color: var(--muted); font-size: 9px; text-align: right; }
.authorized-data-grid { display: grid; grid-template-columns: repeat(auto-fit,minmax(145px,1fr)); gap: 8px 14px; margin-top: 10px; }
.authorized-data-grid > div { min-width: 0; display: grid; gap: 2px; }
.authorized-data-grid span { color: var(--muted); font-size: 9px; }
.authorized-data-grid strong { color: var(--ink-800); font-size: 11px; line-height: 1.5; overflow-wrap: anywhere; }
.payment-process { padding: 13px 15px 0; border-top: 1px solid var(--teal-200); border-bottom: 1px solid var(--teal-200); background: rgba(223,243,237,.32); }
.payment-process-head { padding-bottom: 3px; }
.payment-process .payment-row { grid-template-columns: minmax(92px,.55fr) minmax(0,1.45fr) auto; gap: 14px; }
.payment-process .payment-row:last-child { padding-bottom: 13px; }
.fulfillment-panel { display: grid; gap: 12px; padding: 15px; border: 1px solid var(--teal-200); border-radius: 10px; background: rgba(223,243,237,.32); }
.fulfillment-panel.pending, .fulfillment-panel.submitted { border-color: #e1c489; background: #fff9ea; }
.fulfillment-panel.changes_requested { border-color: #e4b7aa; background: #fff4f0; }
.fulfillment-panel.change_pending { border-color: #e8c58a; background: #fff8e8; }
.fulfillment-panel.reconfirmation-pending { border-color: #d79424; background: #fff6df; box-shadow: inset 3px 0 0 #d79424; }
.fulfillment-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 14px; }
.fulfillment-head > div { display: grid; gap: 3px; }
.fulfillment-head span { color: var(--teal-600); font-size: 9px; font-weight: 800; letter-spacing: .07em; }
.fulfillment-head strong { color: var(--ink-950); font-size: 12px; }
.fulfillment-head small, .fulfillment-gate, .fulfillment-panel > div > p { margin: 0; color: var(--muted); font-size: 9px; line-height: 1.55; }
.fulfillment-detail-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); gap: 9px; margin: 0; }
.fulfillment-detail-grid > div { min-width: 0; padding: 12px 14px; border: 1px solid rgba(14,124,107,.12); background: rgba(255,255,255,.74); }
.fulfillment-detail-grid dt { color: var(--muted); font-size: 11px; letter-spacing: .02em; }
.fulfillment-detail-grid dd { margin: 5px 0 0; color: var(--ink-900); font-size: 15px; font-weight: 600; line-height: 1.6; white-space: pre-line; overflow-wrap: anywhere; }
/* Arrival details are the decision-critical content in provider confirmation dialogs. */
.modal .fulfillment-detail-grid { grid-template-columns: 1fr; gap: 10px; }
.modal .fulfillment-detail-grid > div { padding: 13px 14px; }
.modal .fulfillment-detail-grid dt { font-size: 11px; }
.modal .fulfillment-detail-grid dd { margin-top: 5px; font-size: 16px; font-weight: 650; line-height: 1.7; }
.previous-fulfillment { display: grid; gap: 9px; padding: 12px; border: 1px dashed var(--teal-200); background: rgba(255,255,255,.7); }
.previous-fulfillment > strong { color: var(--teal-600); font-size: 10px; }
.previous-fulfillment > p { margin: 0; color: var(--muted); font-size: 9px; line-height: 1.5; }
.previous-fulfillment.superseded { border-color: #d8ae64; background: #fffaf0; }
.consent-copy h4 { margin: 0; font-family: var(--font-display); font-size: 17px; }
.consent-copy p { margin: 5px 0; color: var(--ink-800); font-size: 11px; line-height: 1.55; }
.consent-copy small { color: var(--muted); font-size: 9px; }
.source-badge { margin-top: 7px; color: var(--muted); font-size: 8px; font-weight: 800; letter-spacing: .05em; }
.source-badge.managed { color: var(--teal-600); }
.document-access-note { margin-top: 6px; color: var(--teal-600); font-size: 9px; line-height: 1.5; }
.check-row { display: flex; align-items: center; gap: 7px; color: var(--ink-800); font-size: 11px; font-weight: 600; padding: 5px 0; }
.check-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 2px 12px; margin-top: 6px; }
fieldset.field { margin: 0 0 14px; padding: 10px 12px; border: 1px solid var(--line); border-radius: 8px; }
fieldset.field legend { padding: 0 5px; color: var(--muted); font-size: 10px; font-weight: 700; }
.case-record-menu { position: relative; }
.case-record-menu-list { position: absolute; top: calc(100% + 8px); left: 0; z-index: 6; display: grid; min-width: 152px; padding: 5px; border: 1px solid var(--line-strong); border-radius: 8px; background: var(--white); box-shadow: 0 14px 30px rgba(8,45,71,.16); }
.case-record-menu-list[hidden] { display: none; }
.case-record-menu-item { width: 100%; padding: 9px 10px; border: 0; border-radius: 5px; background: transparent; color: var(--ink-800); font: 700 11px var(--font-body); text-align: left; cursor: pointer; white-space: nowrap; }
.case-record-menu-item:hover, .case-record-menu-item:focus-visible { background: var(--teal-50); color: var(--teal-700); outline: 0; }
.third-party-collaboration.action-needed { border: 2px solid #d88a28; background: #fffaf0; box-shadow: 0 10px 26px rgba(174,106,25,.12); }
.quote-line-items { border: 1px solid #d6e1df; padding: 14px; border-radius: 8px; }
.quote-line-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
.quote-line-grid label { display: grid; align-content: start; gap: 5px; font-size: 12px; color: #53676c; }
.quote-line-grid label[hidden] { display: none; }
.quote-line-grid .hotel-selector, .quote-line-grid .vehicle-selector, .quote-line-grid .airport-selector, .quote-line-grid .translation-selector { grid-column: 1; }
.quote-line-grid .hotel-nights-field, .quote-line-grid .vehicle-days-field, .quote-line-grid .airport-fee-field, .quote-line-grid .translation-days-field { grid-column: 2; }
.quote-line-grid .hotel-price-field, .quote-line-grid .vehicle-price-field, .quote-line-grid .translation-price-field { grid-column: 3; }
.quote-line-grid select, .quote-line-grid input { min-width: 0; }
.budget-preference { display: inline-block; padding: 5px 13px; border: 1px solid #ecd79a; border-radius: 999px; background: #fff8e6; color: #8a5300; font-size: 12px; font-weight: 800; letter-spacing: .03em; }
.quote-customer-demand { margin: 0 0 16px; padding: 13px 14px; border: 1px solid var(--teal-200); border-left: 4px solid var(--teal-500); background: rgba(235,248,245,.72); }
.quote-customer-demand h4 { margin: 0 0 10px; color: var(--ink-900); font-size: 14px; }
.quote-customer-demand .detail-grid { gap: 8px; }
.quote-customer-demand .detail-grid .span-2 { grid-column: span 2; }
.quote-customer-demand .demand-field-primary { border: 1px solid var(--teal-200); background: rgba(255,255,255,.92); box-shadow: inset 3px 0 0 var(--teal-500); }
.quote-customer-demand .demand-field-primary > span { display: block; margin-bottom: 8px; color: var(--teal-600); font-size: 10px; font-weight: 800; letter-spacing: .08em; }
.quote-customer-demand .demand-chips { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; }
.quote-customer-demand .demand-chip { display: inline-flex; width: auto; margin: 0; align-items: center; gap: 6px; padding: 7px 16px; border-radius: 999px; background: linear-gradient(135deg, #1292a0, #0e7c6b); color: #fff; font-size: 14px; font-weight: 800; letter-spacing: .03em; box-shadow: 0 3px 8px rgba(14,124,107,.22); }
.quote-customer-demand .demand-chip::before { content: "✓"; font-size: 12px; opacity: .92; }
@media (max-width: 760px) { .quote-customer-demand .detail-grid .span-2 { grid-column: span 1; } }
.quote-line-grid .translation-start { grid-column: 1; }
.quote-line-grid .translation-detail-field { grid-column: auto; }
.translation-fields { display: contents; }
@media (max-width: 760px) { .quote-line-grid { grid-template-columns: 1fr 1fr; } }
@media (max-width: 760px) { .quote-line-grid .hotel-price-field, .quote-line-grid .vehicle-price-field, .quote-line-grid .translation-price-field { grid-column: 2; } .quote-line-grid .translation-selector, .quote-line-grid .hotel-selector, .quote-line-grid .vehicle-selector, .quote-line-grid .airport-selector { grid-column: 1; } }
.action-needed-button { border-color: #d88a28; color: #8b4a13; background: #fff1d5; font-weight: 800; }
.document-side { display: grid; justify-items: end; gap: 8px; }
.document-workflow-badge { padding: 5px 8px; border-radius: 5px; font-size: 10px; font-weight: 800; white-space: nowrap; }
.document-workflow-badge.ops { background: var(--blue-bg); color: var(--blue); }
.document-workflow-badge.pending { background: #fff1cc; color: #765217; }
.document-workflow-badge.approved, .document-workflow-badge.shared { background: var(--teal-100); color: var(--teal-600); }
.document-workflow-badge.neutral { background: var(--paper-deep); color: var(--muted); }
.document-workflow-badge.blocked { background: var(--red-bg); color: var(--red); }
.document-actions { display: flex; justify-content: flex-end; flex-wrap: wrap; gap: 5px; }
.document-row.is-archived { opacity: .68; }
.file-input { padding: 8px; background: var(--white); }
.field small { display: block; margin-top: 5px; color: var(--muted); font-size: 9px; line-height: 1.5; }
.upload-divider { display: flex; align-items: center; gap: 10px; margin: 4px 0 10px; color: var(--muted); font-size: 10px; }
.upload-divider::before, .upload-divider::after { content: ""; flex: 1; height: 1px; background: var(--line); }

.report-grid { display: grid; grid-template-columns: minmax(0,1.3fr) minmax(300px,.7fr); gap: 18px; }
.standard-layout { display: grid; grid-template-columns: minmax(0,1.55fr) minmax(300px,.55fr); gap: 18px; align-items: start; }
.product-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 12px; padding: 0 20px 20px; }
.product-card { border: 1px solid var(--line); background: rgba(255,254,250,.72); padding: 18px; border-radius: 12px; }
.product-top { display: flex; align-items: flex-start; justify-content: space-between; gap: 14px; }
.product-top h3 { margin: 2px 0 4px; font-family: var(--font-display); font-size: 20px; }
.product-top p { margin: 0; color: var(--muted); font-size: 10px; }
.product-top .eyebrow { color: var(--teal-600); margin-bottom: 9px; }
.product-facts { display: grid; grid-template-columns: repeat(3,1fr); border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); margin: 15px 0; }
.product-facts div { padding: 10px 8px 10px 0; }
.product-facts span { display: block; color: var(--muted); font-size: 9px; margin-bottom: 4px; }
.product-facts strong { font-family: var(--font-display); font-size: 17px; }
.gate-strip { display: flex; gap: 4px; margin-bottom: 12px; }
.gate { flex: 1; min-width: 0; padding: 5px 3px; font-size: 8px; color: var(--muted); background: var(--paper-deep); text-align: center; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.gate.passed { color: var(--teal-600); background: var(--teal-100); }
.gate.in_review { color: var(--amber); background: var(--amber-bg); }
.qualification-card { position: sticky; top: 86px; }
.qualification-item { position: relative; padding: 16px 0; border-top: 1px solid var(--line); }
.qualification-item:first-child { border-top: 0; }
.qualification-item h3 { margin: 0 90px 5px 0; font-size: 13px; }
.qualification-item p { margin: 0 0 13px; color: var(--muted); font-size: 10px; }
.qualification-status { position: absolute; right: 0; top: 13px; }
.qualification-item dl { margin: 0; display: grid; gap: 7px; }
.qualification-item dl div { display: grid; grid-template-columns: 65px 1fr; gap: 8px; font-size: 10px; }
.qualification-item dt { color: var(--muted); }
.qualification-item dd { margin: 0; overflow-wrap: anywhere; }
.compact-metrics .metric { min-height: 108px; }
.organization-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 14px; }
.organization-card { padding: 20px; }
.organization-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 18px; }
.organization-head h2 { margin: 3px 0 7px; font-family: var(--font-display); font-size: 21px; }
.organization-head p { margin: 0; color: var(--muted); line-height: 1.55; }
.organization-head .eyebrow { color: var(--teal-600); margin-bottom: 9px; }
.organization-facts { display: grid; grid-template-columns: repeat(3,1fr); gap: 1px; background: var(--line); border: 1px solid var(--line); margin: 17px 0 13px; }
.organization-facts > div { min-width: 0; padding: 11px; background: var(--white); }
.organization-facts span, .organization-facts small { display: block; color: var(--muted); font-size: 9px; }
.organization-facts strong { display: block; margin: 6px 0 4px; font-size: 12px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.provider-portal-state { display: grid; grid-template-columns: minmax(0,1fr) auto auto; align-items: center; gap: 10px; margin: 0 0 14px; padding: 11px 12px; border: 1px solid var(--teal-200); background: var(--teal-50); }
.provider-portal-state > div { min-width: 0; }
.provider-portal-state > div > span { display: block; color: var(--teal-700); font-size: 9px; font-weight: 800; }
.provider-portal-state > div > strong { display: block; margin-top: 4px; color: var(--ink-800); font-size: 10px; line-height: 1.5; }
.provider-portal-actions { display: flex; align-items: center; gap: 7px; flex-wrap: wrap; justify-content: flex-end; }
.provider-account-inline { margin: 9px 0 0 8px; vertical-align: middle; }
.organization-account-summary { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)); gap: 1px; margin-bottom: 15px; border: 1px solid var(--line); background: var(--line); }
.organization-account-summary > div { min-width: 0; padding: 12px; background: var(--teal-50); }
.organization-account-summary span, .organization-account-row span, .organization-account-row small { display: block; color: var(--muted); font-size: 9px; line-height: 1.5; }
.organization-account-summary strong { display: block; margin-top: 5px; color: var(--ink-900); font-size: 13px; overflow-wrap: anywhere; }
.organization-account-list { border: 1px solid var(--line); background: var(--white); }
.organization-account-row { display: grid; grid-template-columns: minmax(120px,1fr) minmax(140px,1fr) minmax(135px,.9fr) auto; align-items: center; gap: 12px; padding: 12px 14px; border-top: 1px solid var(--line); }
.organization-account-row:first-child { border-top: 0; }
.organization-account-row > div { min-width: 0; }
.organization-account-row > div > strong { display: block; color: var(--ink-900); font-size: 11px; line-height: 1.5; overflow-wrap: anywhere; }
.organization-account-row > div:first-child > strong { font-size: 12px; }
.organization-account-row > .status { justify-self: end; }
.organization-account-empty { padding: 20px 14px; color: var(--muted); font-size: 12px; text-align: center; }
.qualification-mini-list { display: grid; gap: 6px; min-height: 38px; }
.qualification-mini { display: grid; grid-template-columns: minmax(0,1fr) auto auto; align-items: center; gap: 8px; width: 100%; border: 0; border-top: 1px solid var(--line); padding: 8px 0 0; background: transparent; text-align: left; cursor: pointer; }
.qualification-mini > span:first-child { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: 11px; font-weight: 700; }
.qualification-mini small { color: var(--muted); }
.card-actions { display: flex; justify-content: space-between; align-items: center; gap: 10px; flex-wrap: wrap; margin-top: 16px; padding-top: 13px; border-top: 1px solid var(--line); }
.inline-actions { display: flex; align-items: center; gap: 5px; }
.managed-product-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 14px; }
.managed-product { padding: 20px; }
.managed-product-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 14px; }
.managed-product-head h2 { margin: 2px 0 4px; font-family: var(--font-display); font-size: 22px; }
.managed-product-head p { margin: 0; color: var(--muted); font-size: 10px; }
.managed-product-head .eyebrow { color: var(--teal-600); margin-bottom: 9px; }
.product-description { color: var(--ink-800); min-height: 42px; line-height: 1.65; font-size: 11px; }
.managed-gates { display: grid; gap: 6px; margin-top: 14px; }
.managed-gate { display: grid; grid-template-columns: minmax(90px,.55fr) auto minmax(120px,1fr); align-items: center; gap: 9px; border: 1px solid var(--line); background: var(--white); padding: 9px 10px; text-align: left; cursor: pointer; }
.managed-gate:hover { border-color: var(--teal-500); background: var(--teal-50); }
.managed-gate:disabled { cursor: default; opacity: .78; }
.managed-gate > span:first-child { font-weight: 700; font-size: 11px; }
.managed-gate small { color: var(--muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.managed-gate.passed { border-color: var(--teal-200); }
.managed-gate.failed { border-color: #e6b9b1; }
.reauth-box { grid-column: 1 / -1; display: grid; grid-template-columns: minmax(0,1fr) minmax(210px,.7fr); gap: 16px; align-items: center; padding: 14px 15px 0; margin: 4px 0 14px; background: var(--amber-bg); border: 1px solid #e8c68f; border-radius: 10px; }
.reauth-box strong { color: #71410d; }
.reauth-box p { margin: 5px 0 13px; color: #8c622d; font-size: 10px; line-height: 1.55; }
.reauth-box .field { margin-bottom: 13px; }
.funnel-list { padding: 4px 22px 22px; }
.funnel-row { display: grid; grid-template-columns: 30px 110px 1fr 38px; align-items: center; gap: 12px; padding: 9px 0; }
.funnel-index { color: var(--muted); font-family: var(--font-display); }
.funnel-name { font-size: 11px; font-weight: 700; }
.funnel-bar { height: 12px; background: var(--paper-deep); overflow: hidden; }
.funnel-fill { height: 100%; background: linear-gradient(90deg, var(--ink-800), var(--teal-500)); }
.funnel-value { font-family: var(--font-display); font-size: 18px; text-align: right; }
.report-note { padding: 18px; background: var(--ink-900); color: #d7ebe6; min-height: 100%; }
.report-note h3 { color: var(--white); font-family: var(--font-display); font-size: 21px; margin: 0 0 15px; }
.report-note ol { margin: 0; padding-left: 20px; line-height: 1.9; font-size: 12px; }

.drawer-backdrop { position: fixed; inset: 0; background: rgba(8,30,31,.42); z-index: 40; animation: fade-in .18s both; }
.drawer { position: fixed; inset: 0 0 0 auto; width: min(780px, 92vw); background: var(--paper); z-index: 41; box-shadow: -22px 0 70px rgba(9,47,50,.18); overflow-y: auto; animation: slide-in .25s cubic-bezier(.2,.8,.2,1) both; }
.drawer-head { position: sticky; top: 0; z-index: 3; background: rgba(247,246,240,.94); backdrop-filter: blur(15px); border-bottom: 1px solid var(--line); padding: 20px 24px; display: flex; align-items: flex-start; justify-content: space-between; gap: 20px; }
.drawer-head h2 { font-family: var(--font-display); font-size: 24px; margin: 3px 0 5px; }
.drawer-head p { color: var(--muted); margin: 0; font-size: 11px; }
.icon-button { width: 36px; height: 36px; border-radius: 50%; border: 1px solid var(--line); background: var(--white); cursor: pointer; font-size: 18px; }
.drawer-head-actions { display: flex; align-items: center; gap: 8px; flex-shrink: 0; }
.drawer-head-actions .icon-button[data-action="refresh-case"] { font-size: 16px; line-height: 1; }
.drawer-head-actions .icon-button.is-refreshing { animation: refresh-spin .7s linear infinite; pointer-events: none; opacity: .6; }
@keyframes refresh-spin { from { transform: rotate(0deg); } to { transform: rotate(360deg); } }
.drawer-body { padding: 22px 24px 50px; }
.detail-hero { background: var(--ink-900); color: var(--white); padding: 22px; border-radius: var(--radius); display: grid; grid-template-columns: 1.1fr .9fr; gap: 22px; margin-bottom: 16px; }
.detail-alias { font-family: var(--font-display); font-size: 30px; margin: 5px 0 14px; }
.detail-summary { color: #bed3cf; line-height: 1.7; }
.detail-meta { display: grid; grid-template-columns: repeat(2,1fr); gap: 12px; align-content: start; }
.meta-box { border-top: 1px solid rgba(255,255,255,.16); padding-top: 9px; }
.meta-box span { display: block; color: #87aaa5; font-size: 9px; margin-bottom: 4px; }
.meta-box strong { font-size: 12px; }

.detail-section { margin-top: 16px; }
.service-completion-summary { border-color: #74ad9e; background: linear-gradient(135deg, #edf8f3 0%, #fbfdf9 72%); }
.service-completion-summary .card-head { align-items: flex-start; }
.service-completion-kicker { margin-bottom: 5px; color: var(--teal-700); font-size: 10px; font-weight: 800; letter-spacing: .08em; }
.service-completion-summary h3 { color: var(--ink-950); }
.service-completion-summary .card-head p { max-width: 61ch; }
.service-completion-summary .tag.completed { background: var(--teal-100); color: var(--teal-700); }
.service-completion-facts .detail-field { border: 1px solid rgba(27,111,91,.16); background: rgba(255,255,255,.76); }
.service-completion-facts .detail-field strong { overflow-wrap: anywhere; }
.hospital-review-workbench { border-color: #caa15a; }
.review-current-result { display: grid; gap: 4px; margin-bottom: 14px; }
.review-current-result strong { color: var(--navy); font-size: 15px; }
.review-current-result span { color: #805d21; font-size: 13px; }
.hospital-review-flow { display: grid; gap: 14px; margin-top: 16px; }
.review-step { display: grid; grid-template-columns: 34px minmax(0,1fr); gap: 12px; padding: 14px; background: rgba(238,238,230,.5); border: 1px solid var(--line); }
.review-step-documents { background: var(--white); border-color: var(--line-strong); }
.review-step-number { display: grid; place-items: center; width: 30px; height: 30px; border-radius: 50%; background: var(--ink-900); color: var(--white); font: 700 12px var(--font-display); }
.review-step-main { min-width: 0; }
.review-step-heading { display: flex; align-items: center; justify-content: space-between; gap: 14px; }
.review-step-heading > div { display: grid; gap: 4px; min-width: 0; }
.review-step-heading strong { color: var(--navy); font-size: 14px; }
.review-step-heading span { color: var(--muted); font-size: 11px; line-height: 1.5; }
.hospital-review-documents { flex: 0 0 auto; }
.hospital-review-actions { display: grid; gap: 14px; margin-top: 13px; }
.review-action-group { display: grid; gap: 8px; }
.review-action-group-head { display: flex; align-items: baseline; gap: 9px; }
.review-action-group-head strong { color: var(--ink-800); font-size: 11px; }
.review-action-group-head span { color: var(--muted); font-size: 10px; }
.review-action-grid { display: grid; grid-template-columns: repeat(2, minmax(0,1fr)); gap: 8px; }
.hospital-review-action { width: 100%; text-align: left; min-height: 58px; display: flex; flex-direction: column; align-items: flex-start; justify-content: center; gap: 3px; }
.hospital-review-action strong { font-size: 12px; line-height: 1.35; }
.hospital-review-action span { color: var(--muted); font-size: 10px; line-height: 1.4; font-weight: 500; }
.button.danger.hospital-review-action span { color: rgba(255,255,255,.78); }
.review-formal-acceptance { display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 13px; background: #e8f4ef; border: 1px solid #8cb8a9; }
.review-formal-acceptance > div { display: grid; gap: 4px; min-width: 0; }
.review-formal-acceptance strong { color: #0b4b43; font-size: 13px; }
.review-formal-acceptance span { color: #47756b; font-size: 10px; line-height: 1.45; }
.hospital-formal-accept { flex: 0 0 auto; }
.detail-section .card-head { padding-bottom: 10px; }
.detail-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 10px; }
.current-responsibility { margin: 14px 0 16px; padding: 13px 15px; border: 1px solid var(--teal-200); border-left: 4px solid var(--teal-500); background: var(--teal-50); }
.current-responsibility-label { color: var(--teal-700); font-size: 10px; font-weight: 800; letter-spacing: .08em; }
.current-responsibility-main { display: flex; align-items: baseline; flex-wrap: wrap; gap: 8px; margin-top: 5px; }
.current-responsibility-main strong { color: var(--ink-950); font-size: 15px; }
.current-responsibility-main span { color: var(--ink-800); font-size: 12px; }
.current-responsibility-note { margin-top: 5px; color: var(--muted); font-size: 10px; }
.detail-field { padding: 12px; background: rgba(238,238,230,.62); }
.detail-field span { color: var(--muted); font-size: 9px; display: block; margin-bottom: 5px; }
.detail-field strong { font-size: 12px; line-height: 1.5; }
.hospital-plan-overview { display: grid; grid-template-columns: minmax(0,1fr) minmax(210px,.42fr); gap: 12px; align-items: start; }
.hospital-plan-content, .hospital-plan-fee { min-width: 0; padding: 15px 16px; border: 1px solid var(--line); }
.hospital-plan-content { background: rgba(238,238,230,.62); }
.hospital-plan-content > span, .hospital-plan-fee > span { display: block; color: var(--muted); font-size: 10px; font-weight: 700; }
.hospital-plan-content p { margin: 8px 0 0; color: var(--ink-900); font-size: 13px; font-weight: 600; line-height: 1.75; white-space: pre-wrap; overflow-wrap: anywhere; }
.hospital-plan-fee { display: grid; gap: 8px; background: var(--teal-50); border-color: var(--teal-200); border-left: 4px solid var(--teal-500); }
.hospital-plan-fee strong { color: var(--ink-950); font-size: 18px; line-height: 1.35; overflow-wrap: anywhere; }
.quote-view-table { overflow: hidden; border: 1px solid var(--line); background: var(--white); }
.quote-view-row { display: grid; grid-template-columns: minmax(180px, .9fr) minmax(280px, 1.35fr) minmax(170px, .75fr); gap: 16px; align-items: center; padding: 13px 16px; border-top: 1px solid var(--line); }
.quote-view-row:first-child { border-top: 0; }
.quote-view-row > span, .quote-view-row > strong { min-width: 0; overflow-wrap: anywhere; }
.quote-view-row > span:first-child { color: var(--muted); font-size: 11px; }
.quote-view-row > span:nth-child(2) { color: var(--ink-800); font-size: 12px; line-height: 1.5; }
.quote-view-row > strong { color: var(--navy); font-size: 13px; line-height: 1.5; text-align: right; }
.quote-view-row.quote-view-head { padding-top: 9px; padding-bottom: 9px; border-bottom: 2px solid var(--line-strong); background: var(--paper-deep); }
.quote-view-head > span, .quote-view-head > strong { color: var(--muted); font-size: 10px; font-weight: 800; letter-spacing: .05em; }
.quote-view-total { display: grid; grid-template-columns: auto auto 1fr; align-items: baseline; gap: 12px; margin-top: 14px; padding: 14px 16px; border-left: 3px solid var(--teal-500); background: var(--teal-50); }
.quote-view-total span { color: var(--muted); font-size: 11px; }
.quote-view-total strong { color: var(--navy); font-size: 18px; }
.quote-view-total small { color: var(--muted); font-size: 11px; text-align: right; }
.timeline { position: relative; padding-left: 36px; }
.timeline::before { content: ""; position: absolute; left: 15px; top: 10px; bottom: 10px; width: 1px; background: var(--line-strong); }
.timeline-item { position: relative; padding: 7px 0 15px; }
.timeline-item::before { content: ""; position: absolute; left: -25px; top: 11px; width: 8px; height: 8px; border-radius: 50%; background: var(--teal-500); box-shadow: 0 0 0 4px var(--teal-100); }
.timeline-item h4 { margin: 0 0 4px; font-size: 12px; }
.timeline-item p { margin: 0; color: var(--muted); font-size: 10px; line-height: 1.55; }

.modal-backdrop { position: fixed; inset: 0; overflow-x: hidden; background: rgba(8,30,31,.46); z-index: 60; display: grid; place-items: center; padding: 20px; }
.modal { width: min(680px, 100%); min-width: 0; max-width: 100%; max-height: 90vh; overflow-y: auto; overscroll-behavior: contain; background: var(--paper); border: 1px solid var(--line); box-shadow: var(--shadow); border-radius: var(--radius); animation: rise-in .2s both; }
.modal.quote-view-modal { width: min(1080px, 100%); }
.modal.quote-entry-modal { width: min(1080px, 100%); }
.modal.quote-entry-modal .modal-body { padding: 22px 26px; }
.vehicle-charter-notice { margin-top: 16px; line-height: 1.7; }
.modal.service-order-modal { width: min(920px, 100%); }
.modal.provider-profile-modal { width: min(940px, 100%); }
.modal.hospital-plan-modal { width: min(900px, 100%); }
.modal.discharge-delivery-modal { width: min(1040px, 100%); }
.modal.hospital-plan-modal .modal-body { padding: 22px 26px; }
.modal.hospital-plan-modal .hospital-plan-summary-field .textarea { min-height: 260px; font-size: 15px; line-height: 1.75; }
.modal-head { padding: 20px 22px 13px; display: flex; align-items: flex-start; justify-content: space-between; border-bottom: 1px solid var(--line); }
.modal-head > div, .modal-body, .modal-body > * { min-width: 0; }
.modal-head h2 { font-family: var(--font-display); font-size: 23px; margin: 0; }
.modal-head h2, .modal-head p, .modal-body .notice { overflow-wrap: anywhere; }
.modal-head p { color: var(--muted); margin: 5px 0 0; font-size: 11px; }
.modal-body { padding: 20px 22px; }
.modal-actions { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 9px; padding-top: 8px; }
.form-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 0 12px; }
.form-grid > .field { align-self: start; }
.form-grid .span-2 { grid-column: span 2; }
.form-section-label { margin: 10px 0 13px; padding-bottom: 8px; border-bottom: 1px solid var(--line-strong); color: var(--teal-700); font-size: 11px; font-weight: 800; }
.provider-profile-form .textarea { min-height: 96px; }
.provider-publish-check { align-items: flex-start; margin: 8px 0 13px; padding: 13px 14px; border: 1px solid var(--teal-200); background: var(--teal-50); }
.provider-publish-check > span { display: grid; gap: 4px; }
.provider-publish-check small { color: var(--muted); font-weight: 500; line-height: 1.5; }
.quote-summary-row { grid-column: span 2; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 0 12px; }
.quote-summary-row > .field { align-self: start; }
.inline-fields { display: flex; align-items: center; gap: 8px; width: 100%; }
.inline-fields .input { min-width: 0; flex: 1 1 0; }
.inline-fields > span { flex: 0 0 auto; color: var(--muted); }
.content-editor { min-height: 280px; line-height: 1.7; }
.content-viewer { width: min(920px, 100%); }
.document-viewer { width: min(1120px, 100%); overflow: hidden; }
.document-preview-shell, .document-text-preview { position: relative; height: min(72vh, 760px); background: #263230; overflow: hidden; }
.document-preview-shell iframe { width: 100%; height: 100%; border: 0; background: var(--white); }
.image-preview-shell { padding: 0; background: radial-gradient(circle at 50% 42%, #41514e 0, #263230 68%); overflow: hidden; }
.image-preview-scroll { display: grid; place-items: center; width: 100%; height: 100%; padding: 20px; overflow: auto; }
.image-preview-scroll img { display: block; max-width: 100%; max-height: 100%; width: auto; height: auto; object-fit: contain; box-shadow: 0 16px 44px rgba(0,0,0,.3); background: var(--white); user-select: none; -webkit-user-drag: none; }
.image-preview-shell.is-actual .image-preview-scroll { display: block; }
.image-preview-shell.is-actual img { max-width: none; max-height: none; margin: 0 auto; }
.document-text-preview { overflow: auto; padding: 24px; background: var(--white); }
.document-text-preview pre { margin: 0; color: var(--ink-950); font-family: var(--font-body); font-size: 12px; line-height: 1.75; white-space: pre-wrap; overflow-wrap: anywhere; }
.document-watermark { position: absolute; z-index: 3; left: 50%; top: 50%; width: 86%; transform: translate(-50%,-50%) rotate(-24deg); color: rgba(23,92,84,.16); font-size: clamp(18px,3vw,34px); font-weight: 800; letter-spacing: .05em; text-align: center; pointer-events: none; user-select: none; }
.document-viewer-actions { align-items: center; padding: 13px 18px; border-top: 1px solid var(--line); background: var(--paper); }
.document-viewer-actions > span { flex: 1; color: var(--muted); font-size: 9px; line-height: 1.5; }
.consent-viewer { width: min(860px, 100%); }
.consent-hero { display: grid; grid-template-columns: minmax(170px,.5fr) minmax(0,1.5fr); gap: 18px; margin-bottom: 16px; padding: 16px; background: var(--teal-50); border: 1px solid var(--teal-200); }
.consent-hero > div { display: grid; align-content: start; justify-items: start; gap: 8px; }
.consent-hero strong { font-size: 11px; }
.consent-hero p { margin: 0; color: var(--ink-800); line-height: 1.7; }
.consent-scope { margin-top: 14px; padding: 14px 16px; border-left: 3px solid var(--teal-500); background: var(--white); }
.consent-scope span, .consent-evidence span { display: block; color: var(--teal-600); font-size: 9px; font-weight: 800; letter-spacing: .08em; }
.consent-scope p { margin: 7px 0 0; line-height: 1.7; }
.consent-evidence { display: flex; align-items: center; justify-content: space-between; gap: 14px; margin-top: 14px; padding: 14px 16px; border: 1px solid var(--line); background: var(--white); }
.consent-evidence strong, .consent-evidence small { display: block; margin-top: 5px; }
.consent-evidence small { color: var(--muted); font-size: 9px; line-height: 1.5; }
.content-preview-meta { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 1px; margin-bottom: 18px; border: 1px solid var(--line); background: var(--line); }
.content-preview-meta > div { min-width: 0; padding: 12px; background: var(--white); }
.content-preview-meta span, .content-preview-meta small { display: block; color: var(--muted); font-size: 9px; line-height: 1.5; }
.content-preview-meta strong { display: block; margin: 5px 0 3px; font-size: 11px; overflow-wrap: anywhere; }
.content-preview-meta .status { margin: 5px 0 3px; }
.content-summary { margin-bottom: 16px; padding: 14px 16px; border-left: 3px solid var(--teal-500); background: var(--teal-50); }
.content-summary span, .content-document-head span { color: var(--teal-600); font-size: 9px; font-weight: 700; letter-spacing: .08em; }
.content-summary p { margin: 7px 0 0; line-height: 1.7; }
.content-document { border: 1px solid var(--line); background: var(--white); }
.content-document-head { display: flex; justify-content: space-between; align-items: center; padding: 11px 16px; border-bottom: 1px solid var(--line); }
.content-document-head small { color: var(--muted); }
.content-copy { min-height: 220px; padding: 22px; color: var(--ink-950); font-family: var(--font-body); font-size: 13px; line-height: 1.85; white-space: pre-wrap; overflow-wrap: anywhere; }
.content-review-trail { margin-top: 18px; }
.content-review-trail h3 { margin: 0 0 8px; font-family: var(--font-display); font-size: 18px; }
.review-trail-row { display: grid; grid-template-columns: auto minmax(0,1fr) auto; gap: 12px; align-items: start; padding: 11px 0; border-top: 1px solid var(--line); }
.review-trail-row strong { font-size: 11px; }
.review-trail-row p { margin: 4px 0 0; color: var(--muted); font-size: 10px; line-height: 1.5; }
.review-trail-row time { color: var(--muted); font-size: 9px; }

.toast-region { position: fixed; z-index: 100; right: 20px; bottom: 20px; display: grid; gap: 8px; pointer-events: none; }
.toast { min-width: 260px; max-width: 380px; padding: 13px 15px; color: var(--white); background: var(--ink-900); box-shadow: var(--shadow); border-radius: 10px; animation: rise-in .2s both; line-height: 1.5; }
.toast.error { background: var(--red); }

.skeleton { overflow: hidden; position: relative; background: var(--paper-deep); color: transparent; border-radius: 5px; }
.skeleton::after { content: ""; position: absolute; inset: 0; transform: translateX(-100%); background: linear-gradient(90deg,transparent,rgba(255,255,255,.7),transparent); animation: shimmer 1.1s infinite; }

@keyframes shimmer { to { transform: translateX(100%); } }
@keyframes fade-in { from { opacity: 0; } }
@keyframes slide-in { from { transform: translateX(30px); opacity: 0; } }
@keyframes rise-in { from { transform: translateY(10px); opacity: 0; } }

@media (max-width: 1180px) {
  .metric-grid { grid-template-columns: repeat(2,1fr); }
  .dashboard-grid, .report-grid { grid-template-columns: 1fr; }
  .standard-layout { grid-template-columns: 1fr; }
  .qualification-card { position: static; }
  .organization-grid, .managed-product-grid { grid-template-columns: 1fr; }
  .profile-layout { grid-template-columns: 1fr; }
  .content-item, .risk-item { grid-template-columns: minmax(0,1.5fr) repeat(2,minmax(90px,.5fr)) auto; }
  .content-item > :nth-child(4), .risk-item > :nth-child(4) { display: none; }
}

@media (max-width: 860px) {
  :root { --sidebar: 260px; }
  .login-page { grid-template-columns: 1fr; }
  .login-story { min-height: auto; padding: 38px 26px 50px; }
  .story-copy { margin: 60px 0 34px; }
  .story-copy h1 { font-size: 42px; }
  .login-foot { display: none; }
  .login-panel { min-height: auto; padding: 42px 24px 70px; }
  .app-shell { grid-template-columns: 1fr; }
  .workspace { grid-column: 1; }
  .sidebar { transform: translateX(-105%); transition: transform .22s; box-shadow: var(--shadow); }
  .sidebar.open { transform: translateX(0); }
  .mobile-close { display: block; position: absolute; right: 14px; top: 15px; border: 0; background: transparent; color: var(--white); font-size: 22px; }
  .menu-button { display: block; }
  .topbar { padding: 0 18px; }
  .user-meta, .user-chevron { display: none; }
  .user-button { padding: 4px; }
  .user-menu { position: fixed; top: 60px; right: 12px; width: min(286px,calc(100vw - 24px)); }
  .page { padding: 26px 18px 50px; }
  .page-head { align-items: flex-start; }
  .stage-track { min-width: 700px; }
  .journey-board { overflow-x: auto; }
  .case-row { grid-template-columns: minmax(110px,.7fr) minmax(170px,1.2fr) minmax(100px,.8fr) auto; }
  .case-row > :nth-child(4) { display: none; }
  .board { grid-template-columns: repeat(4, 260px); }
}

@media (max-width: 600px) {
  .story-copy h1 { font-size: 36px; }
  .journey-line { display: none; }
  .page-head { display: grid; }
  .service-time-context { align-items: flex-start; flex-direction: column; gap: 3px; margin-top: -12px; }
  .page-actions { justify-content: flex-start; }
  .metric-grid { grid-template-columns: 1fr 1fr; gap: 9px; }
  .metric { padding: 15px; min-height: 105px; }
  .metric-value { font-size: 29px; }
  .detail-hero { grid-template-columns: 1fr; }
  .detail-grid, .form-grid, .hospital-plan-overview { grid-template-columns: 1fr; }
  .profile-facts, .permission-grid { grid-template-columns: 1fr; }
  .profile-identity-head { align-items: flex-start; }
  .profile-identity-head > .status { display: none; }
  .form-grid .span-2 { grid-column: span 1; }
  .quote-summary-row { grid-column: span 1; grid-template-columns: 1fr; }
  .inline-fields { gap: 5px; }
  .drawer { width: 100vw; }
  .drawer-head, .drawer-body { padding-left: 17px; padding-right: 17px; }
  .content-item, .risk-item { grid-template-columns: 1fr auto; }
  .content-preview-meta { grid-template-columns: 1fr 1fr; }
  .content-copy { min-height: 160px; padding: 16px; font-size: 12px; }
  .review-trail-row { grid-template-columns: 1fr; gap: 5px; }
  .review-step-heading { align-items: stretch; flex-direction: column; }
  .hospital-review-documents { width: 100%; }
  .review-action-grid { grid-template-columns: 1fr; }
  .review-formal-acceptance { align-items: stretch; flex-direction: column; }
  .hospital-formal-accept { width: 100%; }
  .directory-group-head, .consent-evidence { align-items: stretch; flex-direction: column; }
  .consent-record, .consent-record.service-request-record { grid-template-columns: 1fr; gap: 9px; }
  .service-request-record .consent-status { flex-wrap: wrap; }
  .consent-record.service-request-record.has-withdrawal-action .service-request-content { padding-top: 0; }
  .service-request-corner-actions { position: static; justify-self: end; grid-column: 1; grid-row: 1; margin-bottom: -2px; }
  .consent-record-body, .check-grid { grid-template-columns: 1fr; }
  .payment-process .payment-row { grid-template-columns: auto minmax(0,1fr); }
  .payment-process .payment-status { grid-column: 2; justify-items: start; text-align: left; white-space: normal; }
  .authorized-data-head, .payment-process-head { align-items: flex-start; flex-direction: column; gap: 3px; }
  .authorized-data-head span, .payment-process-head span { text-align: left; }
  .fulfillment-head { flex-direction: column; }
  .fulfillment-detail-grid { grid-template-columns: 1fr; }
  .modal-backdrop { padding: 12px; }
  .modal-head { padding: 17px 16px 12px; gap: 12px; }
  .modal-head h2 { font-size: 21px; }
  .modal-body { padding: 17px 16px; }
  .modal.quote-view-modal { width: 100%; }
  .modal.quote-entry-modal { width: 100%; }
  .modal.hospital-plan-modal { width: 100%; }
  .modal.hospital-plan-modal .modal-body { padding: 17px 16px; }
  .modal.hospital-plan-modal .hospital-plan-summary-field .textarea { min-height: 200px; }
  .quote-view-row { grid-template-columns: minmax(92px, .8fr) minmax(120px, 1.15fr) minmax(92px, .8fr); gap: 8px; padding: 11px 10px; }
  .quote-view-row > span:first-child, .quote-view-row > span:nth-child(2), .quote-view-row > strong { font-size: 11px; }
  .quote-view-total { grid-template-columns: 1fr auto; gap: 6px 10px; }
  .quote-view-total small { grid-column: 1 / -1; text-align: left; }
  .consent-record .document-actions { justify-content: flex-start; }
  .consent-hero { grid-template-columns: 1fr; }
  .document-preview-shell, .document-text-preview { height: 66vh; }
  .document-viewer-actions { align-items: stretch; flex-direction: column; }
  .product-grid { grid-template-columns: 1fr; padding: 0 13px 13px; }
  .organization-facts { grid-template-columns: 1fr; }
  .provider-portal-state { grid-template-columns: 1fr auto; }
  .provider-portal-actions { grid-column: 1 / -1; width: 100%; justify-content: stretch; }
  .provider-portal-actions .button { flex: 1; }
  .organization-account-summary { grid-template-columns: 1fr; }
  .organization-account-row { grid-template-columns: 1fr auto; gap: 9px; }
  .organization-account-row > div:nth-child(3) { grid-column: 1; }
  .organization-account-row > .status { grid-column: 2; grid-row: 1; }
  .managed-gate { grid-template-columns: 1fr auto; }
  .managed-gate small { grid-column: 1 / -1; white-space: normal; }
  .reauth-box { grid-template-columns: 1fr; padding-top: 13px; }
  .content-item > :nth-child(2), .content-item > :nth-child(3), .content-item > :nth-child(4),
  .risk-item > :nth-child(2), .risk-item > :nth-child(3), .risk-item > :nth-child(4) { display: none; }
  .content-toolbar .search, .managed-list-toolbar .search { flex-basis: 100%; max-width: none; }
  .filter-result { flex-basis: 100%; margin-left: 0; }
  .pagination { align-items: flex-start; flex-direction: column; padding: 13px; }
  .pagination-pages { justify-content: flex-start; }
  .funnel-row { grid-template-columns: 24px 90px 1fr 28px; gap: 7px; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation-duration: .01ms !important; transition-duration: .01ms !important; }
}

.delivery-meta { display: flex; flex-wrap: wrap; gap: 10px 22px; margin-bottom: 14px; color: var(--muted); font-size: 12px; }
.delivery-meta strong { color: var(--ink); font-weight: 600; }
.delivery-list { border-top: 1px solid var(--line); }
.delivery-layer.mailing-consent { margin-top: 14px; padding: 14px 16px; border: 1px solid #c7ddd6; border-left: 3px solid var(--teal-500); background: #f2faf7; }
.mailing-consent .delivery-layer-head { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; }
.mailing-consent .delivery-layer-head strong { color: var(--ink); font-size: 14px; }
.mailing-consent .delivery-layer-head span { color: var(--muted); font-size: 11px; }
.mailing-consent-grid { margin: 10px 0 0; gap: 8px 26px; }
.delivery-list-entry { display: grid; grid-template-columns: minmax(180px,1fr) minmax(210px,.8fr); gap: 18px; align-items: center; padding: 13px 0; border-bottom: 1px solid var(--line); }
.delivery-list-entry > div:first-child { display: grid; gap: 3px; min-width: 0; }
.delivery-list-entry > div:first-child strong { color: var(--ink); font-size: 13px; }
.delivery-list-entry > div:first-child small, .delivery-item-row span { color: var(--muted); font-size: 12px; overflow-wrap: anywhere; }
.delivery-item-row { display: grid; gap: 3px; justify-items: end; text-align: right; }
.delivery-item-row strong { color: var(--teal-deep); font-size: 12px; }
.discharge-delivery-form-list { display: grid; margin-top: 20px; border: 1px solid var(--line); }
.discharge-delivery-form-row { display: grid; grid-template-columns: minmax(160px,1fr) minmax(130px,.7fr) minmax(150px,.8fr) minmax(145px,.7fr); gap: 12px; align-items: end; padding: 15px; border-bottom: 1px solid var(--line); background: #fbfcfa; }
.discharge-delivery-form-row:last-child { border-bottom: 0; }
.discharge-delivery-form-label { display: grid; gap: 4px; padding-bottom: 8px; }
.discharge-delivery-form-label strong { color: var(--ink); font-size: 13px; }
.discharge-delivery-form-label small { color: var(--muted); font-size: 11px; line-height: 1.45; }
.discharge-delivery-form-row .field { min-width: 0; }
@media (max-width: 760px) {
  .delivery-list-entry { grid-template-columns: 1fr; gap: 7px; }
  .delivery-item-row { justify-items: start; text-align: left; }
  .discharge-delivery-form-row { grid-template-columns: 1fr; gap: 10px; }
  .discharge-delivery-form-label { padding-bottom: 0; }
}